Privacy Policy | Jiba Maps

Scope and Overview

This Privacy Policy explains how Jiba Maps collects, uses, stores, and protects information when you use the Jiba Maps iOS app, its share extension, and jibamaps.com (collectively, the “Services”). By using the Services, you acknowledge the practices described here. If you do not agree, please do not use the Services.

Information You Provide

When you register, sign in, complete a profile, communicate with us, or otherwise use the Services, we may collect identifiers and contact information that you choose to provide, including your first name, last name, display name, email address, account identifier, profile image, authentication information, and communication preferences. If you use Sign in with Apple, Apple may provide a relay email address instead of your personal email address, depending on your selection. We respect Apple’s Hide My Email feature and use the information Apple makes available only for account access and the purposes described here.

First name, last name, display name, and profile details.
Email address, for account access, authentication, and support.
Saved places, lists, labels, preferences, and other content you choose to store.
Links or content references you share to Jiba so the app can identify and save a place.
Messages and other information you provide when contacting support.

You are not required to provide more information than is reasonably necessary to use the applicable feature. Please do not submit sensitive personal information, financial account credentials, government identification numbers, health information, or information about other people unless the Services specifically request it and you are authorized to provide it.

Location and Device Information

With your permission, Jiba may collect and process precise location, approximate location, real-time location, and location-derived information from your device. Precise location may include latitude and longitude capable of identifying a device’s position with a high degree of accuracy. We use location to show your position on a map, identify saved places nearby, organize discoveries by area, provide distance or route-related features, and return location-relevant recommendations.

Depending on the feature you activate and the permission you select in iOS, location may be accessed while you are using the app and, only when a supported feature requires it and you have granted the applicable permission, while the app is in the background. Background or “Always” location is not intended to be used for advertising or unrelated monitoring. Jiba does not claim to provide emergency, safety-critical, dispatch, or autonomous-navigation services, and location information should not be relied upon for emergencies.

Location may be processed momentarily to fulfill a request or retained when necessary to provide a feature you request, such as saving a place or associating a discovery with an area. We may derive less precise information, such as city, neighborhood, region, distance, or proximity to a saved place. We do not sell precise location and do not use it for cross-app behavioral advertising. You may turn off Precise Location, select a more limited permission, or revoke access through iOS Settings.

The Services may also receive device model, operating-system version, app version, language, country or region setting, time zone, network information, IP address, timestamps, request and server logs, push-token status, performance information, crash reports, and diagnostic events needed to operate, secure, measure, and troubleshoot the Services.

Shared Content and AI Processing

When you intentionally send a Reel, TikTok, Short, webpage, link, text, image reference, or other content to Jiba, we process the submitted material and related metadata to identify the referenced place, extract useful place details, remove duplicates, categorize the discovery, and generate information such as what to order, when to visit, or other contextual tips. The material you submit may contain information made available by the originating service, such as a URL, title, caption, thumbnail, creator name, or public place reference.

Jiba may use contracted artificial-intelligence, content-processing, search, mapping, or place-data providers to perform these functions. Data sent to a provider is limited to information reasonably needed for the requested function. Where Apple rules or applicable law require explicit permission before personal data is shared with a third-party AI service, Jiba will provide an appropriate disclosure and obtain that permission before the transfer. AI-generated information may be incomplete or inaccurate and should be independently verified.

Sources of Information

We receive information directly from you, automatically from your use of the Services, from Apple when you use Apple-provided permissions or sharing features, from our service providers, and from links or place information you choose to share from third-party services. Third-party services remain governed by their own privacy policies.

How We Use Information

To create, authenticate, and manage your account.
To identify places from links you intentionally share to Jiba.
To provide maps, nearby results, place details, and routing features.
To save, organize, and sync places and preferences across your account.
To respond to support requests and improve reliability.
To protect the app against abuse, fraud, or unauthorized access.
To comply with law, enforce our terms, and protect users and the public.

Permissions and Your Control

Jiba Maps only uses location when you allow it through iOS permission controls. You can change or revoke location access at any time in the iOS Settings app. Jiba uses the iOS share sheet only when you choose to share something to the app. Revoking a permission does not delete information previously saved to your account, but you may request deletion as described below. Some features may not work without the relevant permission.

iOS may offer choices such as Allow Once, Allow While Using App, approximate location, precise location, background access, or no access. The choices shown depend on your device, operating-system version, and the feature being used. Jiba will request a permission in context and explain why the requested access is relevant. Choosing not to grant a permission does not prevent use of unrelated features.

Service Providers and Disclosures

Jiba uses service providers to operate the Services. Supabase provides authentication, database, and backend infrastructure and may process account information and app data on our behalf. Mapping, place-data, hosting, security, diagnostics, and communications providers may process limited information needed to deliver their functions. Providers are expected to protect information consistently with this policy and may use it only to provide contracted services or as required by law.

Categories of recipients may include cloud hosting and database providers, authentication providers, mapping and geocoding providers, place-information services, AI and content-processing vendors, communications vendors, security and fraud-prevention services, crash and diagnostics providers, professional advisers, and governmental or legal authorities when disclosure is legally required. These providers may operate in multiple countries and are subject to contractual, technical, and organizational restrictions appropriate to their role.

No Sale, Behavioral Advertising, or Cross-App Tracking

Jiba does not sell personal information for money. Jiba does not share personal information for cross-context behavioral advertising and does not use your name, email, saved places, or location to track you across apps or websites owned by other companies for targeted advertising.

Other Legal Disclosures

We may disclose information when reasonably necessary to comply with law or valid legal process; investigate fraud, security incidents, or abuse; protect the rights, safety, and property of Jiba, our users, or others; or support a merger, financing, acquisition, reorganization, or transfer of assets. If ownership changes, information may transfer subject to this policy or notice of materially different practices.

Retention and Deletion

We retain account and saved-place information while your account is active and as needed to provide the Services. We may retain limited records longer when reasonably required for security, fraud prevention, dispute resolution, legal compliance, backup integrity, or enforcement. Retention periods depend on the data and purpose. You may request account and personal-information deletion by contacting hello@jibamaps.com. Deletion from active systems may not immediately remove residual backup copies, which are isolated and removed or overwritten through normal cycles.

Retention is determined by the nature of the information, the reason it was collected, user expectations, legal limitation periods, security needs, and technical backup cycles. Location requests that are needed only to return a nearby result may be retained for less time than account records or saved-place history. Support correspondence, transaction records, abuse-prevention records, and proof of consent may be retained for a reasonable period after account closure when needed to meet legal, tax, audit, dispute, or security obligations.

Your Privacy Rights and Choices

You can update or revoke iOS location permission in Settings.
You may request access to, correction of, or deletion of your personal information.
You may request a portable copy of information you provided, where applicable.
You may object to or request restriction of certain processing, where applicable.
You may withdraw consent for future processing that relies on consent.
You can stop using the app at any time.

To protect users, we may verify your identity before completing a request. Rights may be limited by law, and we may retain information where an exception applies. Authorized agents may submit requests where permitted, subject to verification of their authority.

California Privacy Notice

Where the California Consumer Privacy Act applies, California residents may have rights to know the categories and specific pieces of personal information collected; know the sources, purposes, and categories of recipients; request correction or deletion; opt out of sale or sharing; limit certain uses of sensitive personal information; and receive non-discriminatory treatment for exercising privacy rights. Jiba does not sell or share personal information for cross-context behavioral advertising. Requests may be sent to hello@jibamaps.com.

International Users

Depending on where you live, applicable law may provide additional rights and require a lawful basis for processing. We process information as needed to provide requested Services, based on consent where required, for legitimate interests such as security and service improvement, and to comply with legal obligations. Information may be processed in countries other than where you live. Where required, appropriate safeguards are used for international transfers. You may also have the right to complain to your local data-protection authority.

Jiba may be offered in countries and territories around the world. Availability in a country does not mean that every feature, map, recommendation, or provider is available there. Personal information may be transferred to and processed in the United States and other jurisdictions where Jiba or its service providers maintain operations. Those jurisdictions may have privacy laws that differ from the laws where you live.

When required for transfers from the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with transfer restrictions, Jiba will rely on a lawful transfer mechanism, such as an adequacy decision, approved standard contractual clauses, or another recognized safeguard. You may contact us for information about the safeguards applicable to your information.

Children

Jiba is not directed to children under 13, or the higher minimum age required in a user’s jurisdiction, and we do not knowingly collect personal information from children below that age. If you believe a child provided information improperly, contact us so we can investigate and delete it where appropriate.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including access controls and secure transmission where appropriate. No app, website, storage system, or internet transmission can be guaranteed completely secure. You are responsible for protecting your account credentials and notifying us of suspected unauthorized access.

Website Technology

The website may use essential technical storage, hosting logs, or similar technology necessary to load pages, maintain security, and diagnose failures. We do not use these technologies to build advertising profiles. Browser settings may allow you to control storage or cookies, although blocking essential technology can affect functionality.

Changes to This Policy

We may update this Privacy Policy as the Services, providers, or legal requirements change. We will post the revised policy here and update the date above. If a change materially affects your rights, we will provide additional notice where required.

Contact and Requests

Questions, privacy requests, account-deletion requests, and concerns may be sent to hello@jibamaps.com. Please describe your request and the account email involved. Do not send passwords or other highly sensitive information by email.

Account Creation, Authentication, and Deletion

Account information is used to authenticate you, maintain your saved places and preferences, synchronize information where supported, prevent unauthorized access, and communicate about material service-related matters. Authentication may be provided directly or through a supported identity provider. We do not receive your Apple ID password or the password you use with another identity provider.

Users may request deletion of their account and associated personal information. Where the app supports account creation, Jiba will make an account-deletion initiation control available within the app in accordance with applicable App Store requirements. Account deletion is intended to delete the full account and associated data that Jiba is not legally required to retain; temporary deactivation alone is not treated as deletion. We may require reauthentication or a reasonable confirmation step to protect against unauthorized deletion.

If processing a deletion takes time, we will provide information about the process where required. Information retained under a legal obligation, for fraud prevention, security, dispute resolution, or backup integrity will remain restricted to that purpose and will be deleted or de-identified when the applicable reason expires.

Legal Bases for Processing

Where a legal basis is required, Jiba processes personal information as necessary to perform a contract with you or take steps at your request, including creating an account, saving places, processing content you share, and returning nearby results. We process information based on consent when you grant location access, authorize an optional feature, or agree to a use for which consent is required. You may withdraw consent prospectively at any time, although prior lawful processing is not affected.

We may process limited information for legitimate interests such as securing the Services, preventing fraud and abuse, maintaining reliability, understanding feature performance, responding to support, and improving user experience, provided those interests are not overridden by your rights. We also process information to comply with legal obligations and to establish, exercise, or defend legal claims.

Regional Privacy Rights

Depending on your residence, you may have the right to confirm whether we process your personal information; obtain access to it; request correction, deletion, anonymization, or portability; restrict or object to processing; withdraw consent; appeal a denied request; or lodge a complaint with a regulator. These rights may arise under laws including the GDPR and UK GDPR, Brazil’s LGPD, Canadian privacy laws, Australian and New Zealand privacy laws, and comprehensive U.S. state privacy laws.

Jiba will not discriminate against you for exercising an applicable privacy right. We may request information reasonably necessary to verify identity, residency, account ownership, or an authorized agent’s authority. If we deny a request in whole or in part, we will provide an explanation or appeal instructions when required by law. We may decline requests that are fraudulent, abusive, technically infeasible, unreasonably repetitive, or subject to a lawful exception.

Sensitive Information

Precise geolocation may be treated as sensitive personal information under certain laws. We process precise location only for disclosed location-based functionality, with device permission or another lawful basis where required. We do not use precise location to infer sensitive characteristics, build advertising profiles, or make decisions that produce legal or similarly significant effects.

Jiba is not designed to collect racial or ethnic origin, religious or philosophical beliefs, political opinions, union membership, genetic or biometric identifiers used for unique identification, health information, sexual orientation, government identifiers, or financial account credentials. Please avoid including such information in saved place notes, support messages, shared content, or other free-form fields.

Automated Processing and Recommendations

Jiba may use automated systems, including AI, to identify a place from content you submit, categorize saved places, remove duplicates, rank or summarize place information, and provide personalized or contextual recommendations. These outputs support app functionality and are not intended to make decisions that create legal, employment, credit, housing, insurance, medical, or similarly significant effects.

Automated outputs can be incorrect, outdated, incomplete, or based on third-party information. You should confirm important details directly with the place or an authoritative source, especially hours, prices, accessibility, allergens, safety conditions, and travel directions.

Data Accuracy, Portability, and User Content

You are responsible for keeping account information reasonably current and for ensuring that content you submit is lawful and does not violate another person’s privacy, confidentiality, or intellectual-property rights. You may ask us to correct inaccurate personal information or provide a portable copy of eligible information where required by law and technically feasible.

Place details may originate from public webpages, mapping providers, social platforms, creators, businesses, or other third parties. Jiba does not control the accuracy or continued availability of third-party content. Removing an item from Jiba does not remove the original content from the third-party service where it was published.

Do Not Track and Global Privacy Control

Because there is no uniform industry standard for browser “Do Not Track” signals, the website may not respond to every such signal. Where applicable law requires recognition of an opt-out preference signal, including Global Privacy Control, we will process a recognized signal as required. Jiba does not sell personal information or share it for cross-context behavioral advertising, so an advertising opt-out should not change those practices.

Security Incidents

We maintain processes intended to detect, investigate, contain, and remediate security incidents. If an incident involving personal information occurs, we will evaluate its scope and provide notice to affected individuals, regulators, or other parties when and as required by applicable law. Notice timing and content may vary by jurisdiction, law-enforcement request, investigative needs, and the information involved.

Language, Accessibility, and Country Availability

This policy may be made available in multiple languages. If a translation conflicts with the English version, the version that controls will be determined by applicable law. Country-specific terms or notices may supplement this policy and will control to the extent required for users in that jurisdiction.

The Services may be downloaded or accessed from many countries, but Jiba may restrict, modify, suspend, or discontinue features in a particular country where required by law, provider availability, sanctions, export controls, safety, or operational constraints. Users are responsible for using the Services in compliance with laws that apply to them.